Is the air conditioning in your Columbus, OH, home not working correctly? Perhaps the furnace is on the fritz, and the mercury is plummeting. Whatever the case, you need HVAC service, and you need it quickly. How do you find the right service expert for your needs? How do you ensure that you’re working with a reputable company that has your best interests at heart?
Licensing
One of the first things to ask before hiring any HVAC service expert is whether or not they’re licensed. If they are not, or cannot provide proof of licensure, find another company. In addition to the company being licensed, they should use only licensed, credentialed technicians who have completed state and federal government mandated training.
Insurance
Is the company insured? Ask about this; otherwise, you could be on the hook if something happens while the insurance technician is on your property. A simple slip and fall accident could result in your homeowner’s insurance having to pay out. Insurance is also usually a requirement for licensure. If the company doesn’t have liability insurance, the chances are good that they don’t have a valid license, either.
Reference Check
You’ve heard it before, but it bears repeating. Ask the company for references. Have they done any work in your neighborhood, or within your area of town? Ask for names and contact information for past customers, and then actually follow through. Contact those customers and find out what they thought of their experience. Would they hire the HVAC service again? Where problems encountered? Did the company complete the job on time and on budget?
Get a No-Obligation Quote
Whether you need air conditioning repair, ductwork fixed, or a new HVAC system installed, the company you choose should provide you with a free, no-obligation quote based on an inspection of your home. An experienced technician should visit your home, inspect your system or problem area, and make an accurate determination of what must be done. Then, they should give you a quote. You should not be charged for this, even if you ultimately choose a different HVAC service.
Get It in Writing
Any estimate, guarantee, or promise needs to be given in writing, or it’s worth nothing. If the company doesn’t write it down, find another service provider.
With the tips above, you should be well armed to choose the best HVAC service expert for your needs.
