When you go into the logging business, you’ll soon find that your relationship with your equipment vendor is one of your most important. It may seem that once your initial equipment purchase is completed, you no longer need a vendor, but nothing could be further from the truth.
Over the course of your business, you will need to purchase many replacement parts for your machines. Items like grinder bits, saw blades and shear heads will have to be maintained and replaced on a regular basis. This is why it is so important to have a good relationship with your vendor. Here are some things you should expect.
1. The Highest Quality Products – Even with care, parts for your machines will need to be replaced more frequently than you probably realize. Replacement parts can be expensive, so it’s important to choose the most durable parts so that you get the longest wear. In most cases, parts from several different manufacturers can be used on your machines, giving you a choice in which company you use. Do your research to see which companies offer the most durable and long lasting parts.
2. Good service – Your vendor should be able to answer questions and help expedite orders, when required. In addition, your vendor representative should be able to answer questions about how to get the best wear and life from all your parts. Understanding how to maintain your parts is a great way to ensure longevity, and this is information a good manufacturer will provide.
3. A Good Reputation- When maintaining extremely expensive equipment, you can’t afford to choose a fly-by-night company. You want to choose products from a company that you can count on to be around for the long haul.
4. Reasonable Price – It isn’t always advisable to buy the cheapest product available, but it is important to get a reasonable price that represents a good value for your money. If you’re going to pay more for a part, you have a right to expect that you’re receiving a more durable piece of equipment.
Your business depends on reliable equipment every day. The vendor you choose to provide this equipment should be a very valuable resource both for procuring replacement parts like grinder bits and mulcher teeth, and for helping you to maintain and use these in a way that ensures your equipment lasts. Be sure you choose the right vendor for your equipment to ensure you never miss a day of work.
