Choosing the Right Company for Safe Servicing in New York is an Important Decision

by | Jun 27, 2013 | Locks and Safes

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Today’s safes are much more sophisticated than those that just had a numerical code. Many use biometric features and complex electronics as well as a numerical code. These features make choosing the right Safe Servicing New York company an important decision. The first thing a safe owner should do is look at the warranty requirements. The warranty might require that the safe owner contact the manufacturer or sales company prior to a repair. This ensures that the person doing the repair is authorized or trained by them. Failure to comply with this could result in a voided warranty.

It’s also important to know the background of the company and specific employees who will be repairing the safe. Obviously a safe contains confidential materials, money or expensive merchandise. Homeowners and business owners want to know that the company itself is reputable and that its employees have been vetted. This means that the company has performed detailed background checks on each of them. All technicians should be insured and bonded. So if they break or steal anything, the customer will be reimbursed.

Having a broken safe is a major security break. Before a company or homeowner forms a relationship with a safe servicing company New York, they should find out what the average wait is for a repair. The longer the safe is broken the more likelihood that something could be stolen. When the technician arrives he should be in a uniform and driving a repair truck that is well-marked with the company’s name. The company should also call ahead a short time prior to the arrival of the technician. This ensures that it’s not a rogue truck pretending to be the correct technician.

Safes also protect against natural disasters. It’s important that the safe be installed and maintained properly so that it does protect against fire and water damage. Many people are concerned about a catastrophic event that would preclude them from getting important papers and money out of a bank safety deposit box. Instead they have chosen to rely on their own safe. Therefore it has to work properly or they could be left without their survival funds.